Generator Sales Service Representative

3 weeks ago
Job ID
# of Openings
US-MI-New Hudson


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About the Company:
Alta Equipment Company is one of the Great Lakes leading equipment dealers, offering a wide variety of products including gas and electric forklifts, a diverse line of construction equipment and materials handling products. Alta brings 33 years of experience in service efficiency and fleet management to its customer base, providing rapid response and innovative solutions. We are a growing, progressive, multi-location distributor with 20 locations and over 700 employees based in Michigan, Northern Indiana and Illinois. Our core commitment is to provide outstanding service that exceeds our customers’ expectations. Alta’s Guiding Principles are that we Invest in the Best, we have a Passion for Excellence, we promote Mutual Respect, we are One Team, and we develop relationships that create Customers for Life.
We offer an excellent benefit package that includes:
  • Blue Cross Blue Shield health with 3 PPO plans to choose from
  • Delta Dental
  • EyeMed voluntary vision
  • UNUM company paid life, short and long term disability insurances
  • Voluntary life and long term disability buy up
  • Legal and identity theft insurance
  • Flexible and Health Savings Accounts
  • Paid holidays
  • Personal and vacation time
  • 401(k) with discretionary match


Our Construction Equipment Group is seeking a full-time generator sales service representative (GSSR) for our New Hudson, MI location. This is a hybrid (sales, parts, service, and rental) role where the successful candidate must be able to maintain Alta Power Systems equipment and other brands in the field to assist in resolving issues that arise. Additionally, they must work with segment managers and rental managers on training events for the sales and service employees. The GSSR will contact and call on larger companies, such as municipalities, government, telecommunications, cable TV, hospitals, entertainment and other similar industries that rely on diesel and gas powered systems extensively for prime and standby power and bid out our services to maintain their equipment. The responsibilities of the position consist of, but are not limited to:

  • Provide established maintenance plans to customers servicing Alta's generators and competitors equipment as well
  • Inspect all makes of power systems
  • Study the technical data provided by the OEM
  • Maintain records
  • Take precautionary measures for safety as suggested by the manufacturer
  • Scheduled maintenance
  • Timely removal of worn out parts or upgrading the components
  • Checking fluid levels
  • Battery inspection and cleaning of connections
  • Load bank testing
  • Verifying control panel readings and indicators
  • Changing fuel and air filters
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance, including being ready for work at the designated start time


This position will report to the power segment manager and Alta will provide a service vehicle to act as a tow vehicle and to carry tools, set up job events, and deliver tow behind units as needed between branches.



Desired Skills and Qualifications:


  • Associates degree and 3+ years of experience
  • Strong background with power systems units
  • Good negotiation, selling and customer service skills
  • Possess excellent verbal and written communication skills
  • Must have valid driver’s license, clean driving record and automobile insurance.
  • Computer programs: Word processing, spreadsheet, accounting and equipment manufacturing technical software
  • Language skills: Intermediate - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical skills: Intermediate - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Reasoning ability: High - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands/Work Environment:
  • Physical/Sensory Functions: Regularly will sit; Frequently will stand, walk, climb or balance; Occasionally will use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk/hear, taste/smell.
  • Vision: No special vision requirements.
  • Lift and/or Move Functions: Regularly will lift up to 25 pounds; Frequently will lift 26 to 50 pounds
  • Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, wet or humid conditions (non-weather), work in high precarious places ; Occasionally will work in outdoor weather conditions, around toxic or caustic chemicals
Other Opportunities at Alta:
 Please visit our careers page at to view other openings that may be of interest to you!
  • Job seekers only
  • Recruiting/staffing firms - please do not contact the company about this posting


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