• Accounts Receivable Collections Specialist

    Posted Date 2 weeks ago(1/11/2019 4:00 PM)
    Job ID
    # of Openings
    Job Locations
    US-MI-New Hudson
  • Overview

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    About the Company:
    Alta Equipment Company is one of the Great Lakes leading equipment dealers, offering a wide variety of products including gas and electric forklifts, a diverse line of construction equipment and materials handling products. Alta brings 35 years of experience in service efficiency and fleet management to its customer base, providing rapid response and innovative solutions. We are a growing, progressive, multi-location distributor with 24 locations and over 900 employees based in Michigan, Northern Indiana and Illinois. Our core commitment is to provide outstanding service that exceeds our customers’ expectations. Alta’s Guiding Principles are that we Invest in the Best, we have a Passion for Excellence, we promote Mutual Respect, we are One Team, and we develop relationships that create Customers for Life.
    We offer an excellent benefit package that includes:
    • Blue Cross Blue Shield health with 3 PPO plans to choose from
    • Delta Dental
    • EyeMed voluntary vision
    • UNUM company paid life, short and long term disability insurances
    • Voluntary life and long term disability buy up
    • Legal and identity theft insurance
    • Flexible and health savings accounts
    • Paid holidays
    • Personal and vacation time
    • 401(k) with company match


    Our Construction Equipment Group is seeking a full-time Accounts Receivables / Collections Specialist for our New Hudson, MI branch. The primary responsibilities of the position consist of, but are not limited to splitting time between review of credit risk and collection of delinquent accounts. This person works closely with the Sales and Operations Departments to coordinate collection activities and will report to the Credit Manager.

    Regular responsibilities include:
    • Review delinquent accounts and contact customers regarding overdue amounts. 
    • Review the risk associated with new and ongoing credit accounts
    • Negotiate settlements with delinquent accounts
    • Issue demand letters and escalate accounts for legal action or bad debt write-off
    • Maintain clean reconciled customer account balances
    • Creatively resolve any conflict between a sales oriented culture and a reasonable risk tolerance
    • Collect for high activity accounts such as Fortune 100 companies
    • Handle and manage incoming and outgoing phone calls, e-mail correspondence, and other communications
    • Resolve invoicing, cash application, and sales tax concerns
    • Process new customer credit applications and account setups
    • Process manual bank deposits
    • Incorporate Alta's Guiding Principles into daily activities
    • Performs other duties as assigned
    • Consistent, regular, and reliable attendance including being ready for work at the designated start time

    The hours for this position are 9 AM - 6 PM weekdays and each month will need to work either 1 Saturday or late evening at the office.


    Desired skills and qualifications include:
    • HS diploma or GED required; Associate's or Bachelor's degree preferred
    • Credit experience in the construction industry and with general contractors preferred
    • Experience with the lien process preferred
    • Experience with cash posting preferred
    • Experience in posting and balancing daily cash preferred
    • Experience in a sales oriented dealership environment
    • Working with a credit portfolio of $2M+
    • Computer Skills - Microsoft Excel, Word, and Outlook, Silk/Epicor and Crystal Reports
    • Language Skills - High: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Mathematical Skills - Basic: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra.
    • Reasoning Ability - Basic: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    Physical Demands/Work Environment:
    • Physical/Sensory Functions: Regularly will use hands, talk/hear, sit, will reach with hands and arms; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl
    • Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 50 pounds
    Other Opportunities at Alta:
    Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you!
    • Job seekers only
    • Recruiting/staffing firms - please do not contact the company about this posting



    We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.


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