• Technical Support Specialist - Diesel & Heavy Equipment

    Posted Date 2 months ago(11/21/2019 1:24 PM)
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    Come work for the largest equipment dealer in the Midwest! Are you a Technician/Mechanic with diesel, agricultural, or heavy equipment repair experience? If so, then we want you on our team!


    Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

    • Manufacturer technical training programs
    • Company paid cell phone
    • Company laptop
    • Paid time off
    • 10 paid holidays
    • Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
    • 401k with match
    • Top wages
    • Work schedule: M-F, first shift


    Our Construction Equipment Group is currently looking for a full time Diesel and Heavy Equipment Technical Support Specialist / Engineer for our Ottawa, IL branch. The primary responsibilities of the position consist of, but are not limited to:
    • Communicating with technicians and customers
    • Understanding electrical and hydraulic schematics to interpret explain over the phone or in-person
    • Work closely with our manufacturers' engineers and technical personnel
    • Incorporate Alta's Guiding Principles into daily activities
    • Performs other duties as assigned
    • Consistent, regular, and reliable attendance including being ready for work at the designated start time

    Our Technical Support Specialists will participate in our in-house training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their technical abilities.


    • A minimum of 2 years of experience and an AS/AA degree is desired
    • Two years of Vo-Tech in diesel engines is desired
    • Previous field experience is highly preferable
    • Must be able to read and understand electical schematics
    • Must be able to write detailed and professional reports
    • Excellent reading and listing skills
    • Excellent mechanical aptitude
    • Must have clean driving record and valid driver’s license to drive company vehicle
    • Computer programs - Microsfot Word, Excel, Outlook, ERP systems, Salesforce.com/Microsoft Dynamics
    • Language Skills - High:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Mathematical Skills - High:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Reasoning Ability - High:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Physical Demands/Work Environment:

    • Physical/Sensory Functions: Regularly will sit, use hands, reach with hands, talk/hear; Frequently will stand, walk; Occasionally will climb or balance, stoop, kneel, crouch or crawl, taste/smell.
    • Vision: Depth perception, ability to adjust focus, and ability to see color.
    • Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 50 plus pounds.
    • Work Environment: Frequently will work near moving mechanical parts; Occasionally will be exposed to fumes or airborne particles, outdoor weather conditions, wet or humid conditions (non-weather).

    About Alta:

    Culture is Job #1. Alta Equipment Company prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Company earns customers for life.


    If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.


    At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place” by the Detroit Free Press, our 900 employees in Michigan, Illinois and Northern Indiana are committed to excellence. It’s the Alta way.


    So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.



      Volvo DOY           TWP_Detroit_2018_AW            Big Iron Dealer of the Year-01 (003)

    What We Look For:

    At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

    Other Opportunities at Alta

    Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you!

    We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.


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