Customer Service Specialist Support

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Job Summary:

The primary function and purpose of the Customer Service Specialist is to procure, purchase, track and communicate status of materials relating to various projects to the project management team.

Primary Duties:

• Procure and purchase components and materials to support manufacturing.
• Order tracking with communication of status to the internal team.
• Basic office duties to include, filing, purchasing of office supplies, general office organizational activities.

To be successful, the Specialist must demonstrate the following characteristics:

• Have exceptional analytical skills.
• Be an excellent, effective communicator in both oral and written requirements.
• Must demonstrate excellent organizational skills, together with the ability to multi-task, prioritize and follow-through to closure.
• The ability to work independently.
• The ability to build and maintain critical relationships with vendors.
• Must meet the client’s expectations and those of the teammates.
• Must learn product usage, terminology, risk of application or operation, with an understanding that continuous learning about products and how they evolve is critical to the on-going contribution to the business.
• Manage the process to ensure effective communication, both internally and externally, with a commitment to meeting Ask / Promise expectations.
• Must effectively and accurately enter, track, and communicate vendor orders and status.
• Learn and Work within internal software tools for quote, order, and project management.
• Service internal customers, including Project Management team, Electrical Controls team, Manufacturing team.
• Learn in house Warehouse Management System.

• College Degree preferred.
• Three to five year’s work experience.
• Proficiency in Microsoft Office.
• Ability to learn and make good decisions.
• Great communication and organizational skills.

Culture is Job #1. Alta Equipment Company prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Company earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

Alta Equipment Group is an equal opportunity employer.  This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law.  If you believe the Company has violated its equal employment opportunity policy in any way, please contact careers@altg.com immediately.